ASSESSMENT OF THE RELATIONSHIP BETWEEN APPLICATION OF ARTIFICIAL INTELLIGENCE (AI) AND STUDENT PERSONNEL SERVICES MANAGEMENT

Abstract

The effective integration of Artificial Intelligence (AI) has the potential to enhance the quality, efficiency, and responsiveness of student personnel services. Assessing this relationship is therefore crucial for strengthening administrative decision-making, student support structures, and overall school management practices. This study assessed the relationship between application of artificial intelligence (ai) and student personnel services management. Two research questions and two null hypotheses guided the study. The population comprised all 278 students across the four public secondary schools in the area, and due to the manageable size, the census method was adopted. A correlational research design was employed, and data were collected using a structured questionnaire titled Application of Artificial Intelligence and Management of Student Personnel Services Questionnaire (AAIMSPSQ). The instrument, organized into two clusters, was validated by experts in Educational Management and in Test and Measurement at the University of Calabar. It utilized a 4-point Likert scale and was pilot-tested, yielding Cronbach Alpha reliability coefficient index of 0.83. Data were analyzed using scatter plots to answer the research questions and the Pearson Product Moment Correlation (PPMC) to test the hypotheses at the 0.05 significance level. Findings indicated significant relationships between application of AI in students’ library services and security services management. The study concluded that AI plays a vital role in improving the effectiveness of student personnel services. It recommended that educational administrators should be adequately equipped to integrate AI tools for enhanced student personnel administration.