MEANINGLESSNESS AND EMPLOYEE RETENTION OF MOBILE TELECOMMUNICATION COMPANIES IN SOUTH-SOUTH, NIGERIA

Abstract

The purpose of this study is to examine the relationship between meaninglessness and employee retention in mobile telecommunication companies in South-South, Nigeria. The methodology for the study is the quantitative method, the design is cross-sectional design while data was collected using the questionnaire from 201 staffers within the telecommunication companies in South-South, Nigeria. The Spearman’s rank order correlation and the partial correlation test were applied as inferential statistical tools in the test for the bivariate (Spearman’s rho) and multivariate (partial correlation) hypotheses of the study. All relationships were observed to be significant and thus all null hypothesis were rejected. The results showed that meaninglessness relates negatively on work outcomes and relationships and thus reduces the possibility and chances of employee retention for the organization. In findings, Meaninglessness is found to have big results in particular on businesses. Workers are tormented by social, mental, economic and organizational factors at some point of their work existence.  As such, the researcher concludes amongst others that manifestations and experience of meaninglessness by workers negatively impacts on their decisions to stay or remain with the organization – thus negatively influencing outcomes of job security, welfare management and working conditions of mobile telecommunication companies in South-South, Nigeria. It was therefore recommended that management of the mobile telecommunication firms should incorporate structures and emphasizes on work features that enrich workers roles and functions in ways that advance meaning and improve their sense of placement within the workplace or organization. Secondly, That the culture of the organization should be emphasized in such a way that workers are integrated and effectively oriented about the values, expectations and norms of the organization especially as regards ethical actions and practices within the workplace as that will make their jobs more meaningful.