ETHICS AND ACCOUNTABILITY IN LEADERSHIP: STRATEGIES FOR EXCELLENCE IN OFFICE MANAGEMENT IN GLOBAL ECONOMY

Abstract

In the evolving global knowledge economy, effective leadership is increasingly defined by accountability an ethical and professional standard that ensures transparency, trust, and responsibility in decision-making. This paper examines the role of accountability in achieving leadership excellence, with a focus on Office and Information Managers who operate at the intersection of administrative coordination, organizational communication, and data governance. The paper explores how accountability strengthens integrity, enhances performance, and promotes sustainable organizational growth. A brief review of literature reveals that accountable leadership is rooted in ethical principles, openness, and responsiveness to stakeholders. In the knowledge-driven workplace, accountability not only ensures compliance with professional standards but also fosters innovation, teamwork, and trust. The discussion highlights that the global shift toward digitization and information-centric management demands that leaders demonstrate higher levels of ethical awareness and operational transparency. Key strategies for promoting accountability include continuous professional development, ethical leadership training, participatory governance, and the integration of digital accountability tools. The paper concludes that accountability should be institutionalized as a shared value and practice among Office and Information Managers to achieve excellence in the global knowledge economy. Practical recommendations are offered to strengthen organizational frameworks that promote responsible leadership, enhance employee engagement, and ensure ethical use of information resources.